Refund & Service Policy

Bio Nexam provides digital services, training sessions, and educational resources. Once a service or course is purchased and delivered, it is considered final.

Refunds may only be granted in cases of duplicate payment, technical error, or service non-delivery from our end. To request a refund, please contact our support team within 7 days of purchase.

All refund requests are processed through secure PayFast channels and may take up to 10 business days to appear in your account.